Return Policy and FAQ Page That Reduces Support Tickets

Act as an e-commerce legal and customer service expert. Draft a complete return policy and FAQ section for [STORE_NAME] selling [PRODUCT_CATEGORY] with these requirements: 1) Return policy covering: a) Time window (e.g., 30 days) b) Condition requirements c) Process steps d) Exceptions 2) FAQ section answering: a) 5 most common pre-purchase questions b) 5 post-purchase support questions c) Shipping timelines d) Warranty info 3) Use plain language avoiding legal jargon 4) Structure for easy scanning with expandable sections 5) Include trust-building elements like satisfaction guarantees. Output format: Complete HTML-ready page with <h2> headers for main sections and <details> elements for expandable FAQs. Mark dynamic fields like [BUSINESS_DAYS] and [COUNTRY_LIST] clearly.