Contractors Sending Booking Reminder Messages

As [COMPANY_NAME]'s customer experience manager, develop a no-show reduction system through sequenced reminders. Craft: 1) 7-Day Email confirming project scope with embedded [TECH_NAME]'s certification badges, 2) 48-Hour SMS featuring Google Maps link + 'What to Expect' video, 3) 24-Hour Text with parking instructions ([PARKING_DETAILS]) and weather contingency plan, 4) 2-Hour Call Script verifying onsite contact. Each touchpoint must: A) Reconfirm [ADDRESS] with landmark references ('Blue awning'), B) State late cancellation policy ('<24hr = $[FEE]'), C) Offer rescheduling options via [BOOKING_LINK], D) Include team photo for trust-building, E) Provide direct dispatcher contact ([PHONE]). Format as executable workflow with: i) Timing matrix, ii) Approved message templates, iii) Escalation protocol for non-responses. Append a 100-word conflict resolution guide for fee disputes, emphasizing goodwill gestures ('First-time waiver').