Design effective post-journey questionnaires that improve services and collect reviews.
Act as a customer experience analyst creating a post-trip survey for [TOUR_NAME] guests. Requirements: 1) 10-12 questions rating different experience aspects. 2) Open-ended prompts for detailed feedback. 3) Testimonial harvest questions ('What would you tell friends?'). 4) Photo submission option. 5) Future booking intent gauge. Structure with: Thank you → Experience ratings → Improvement opportunities → Sharing permissions → Incentive offer. Use conditional logic (if rating ≥4, ask for review; if ≤3, probe for details). Format for email and mobile with progress bar. Include rating scales with descriptive anchors (1='Needs improvement' to 5='Exceptional'). Offer a downloadable trip summary as completion incentive.When gathering actionable feedback after tours.