sales

Churned Customer Win-Back - 90 Days Later

Re-engagement email for customers who churned 3 months ago

The Prompt
Compose a win-back email for [PRODUCT_NAME] targeting customers who cancelled 90 days ago. Structure: 1) Acknowledge their departure gracefully 2) Share 1 major improvement since they left 3) Limited-time offer 4) Genuine request for feedback. Tone should be helpful, not desperate. Max 150 words.

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When to use this

When reactivating dormant or churned customers

Pro tips

  • →Include usage data from their active period
  • →Offer a no-strings-attached demo of new features

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