Subscription Cancellation Flow to Reduce Churn

Act as a subscription retention expert designing a multi-step cancellation flow for [SUBSCRIPTION_SERVICE] that reduces churn through strategic intervention points. Develop a conversational flow with three decision layers: 1) Reason Capture (present radio buttons for common cancellation reasons like [TOP_CHURN_REASON_1], [TOP_CHURN_REASON_2]), 2) Dynamic Offer Engine (show pause options for temporary needs, price adjustments for budget concerns, or feature tutorials for underutilization), and 3) Final Appeal (highlight expiring benefits in [X] days and present [RETENTION_OFFER]). All copy must reflect [BRAND_VOICE] (empathetic yet professional) with urgency-building microcopy ('Last chance to keep your [VALUED_FEATURE]'). Output as: 1) A Miro-style flowchart with decision nodes, 2) Full button/dialog copy for each step, 3) Fallback scenarios for edge cases, and 4) Timing recommendations for each intervention point. Include conversion rate optimization elements like loss aversion messaging and social proof at key junctures.