sales

Custom Order Inquiry Response Template for Etsy

Draft polite, persuasive replies to custom order requests.

The Prompt
Act as an Etsy shop manager with expertise in converting custom order inquiries into sales. A customer asked about [CUSTOM_REQUEST] for [PRODUCT_NAME]. Craft a response that: 1) Thanks them for their interest. 2) Confirms feasibility and timeline ('This can be ready in [X] days'). 3) Lists optional add-ons ('Would you like gift wrapping for $3?'). 4) Provides clear next steps ('Reply with your preferred color'). 5) Closes with urgency ('I have 2 other orders this week—let me know by Friday to secure your slot'). Use a friendly but professional tone, 2-3 short paragraphs max. Output the email template with placeholders like [CLIENT_NAME] and [DEADLINE].

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When to use this

When responding to messages about personalized product requests.

Pro tips

  • Save as a Quick Response.
  • Offer a discount on future orders.

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